LiveStyle Design Studio in Santa Monica, CA Open now

Reviews about LiveStyle Design Studio

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  August 11, 2020, by katherine hammond
  I am absolutely appalled by the customer service from this place, moreover it was from the owner Francesca! Avoid doing business from this place at all costs, they will try and rip you off! Never have I been so disrespected by someone in my life. I came in to look at 2 items which my client had previously seen in the store. While shopping, Francesca put together some more ideas for our room redecoration. She offered the 2 items at a discounted price in addition to pricing everything else out on the invoice. I left our credit card number as a hold so that my client could come by on a different day to purchase the 2 items and take a look at the other options. Because my client only wanted to purchase the 2 items she withdrew her initial pricing and tried to up charge the entire sale!! The worse part was that she threatened to charge $150 to our credit card if the purchase was not made because of the "work" that she put in. Absolutely ridiculous and illegal! We had to cancel our credit card and report fraudulent charges from this company. Do yourself a favor and do not waste your time at this store! The owner is a condescending thief.